CLEAResult Energy Technician III in East Lansing, Michigan
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Job Description Summary
- Remote field service position to be based within Lansing, Jackson or Kalamazoo surrounding areas *
The Energy Technician III is responsible for testing, troubleshooting and diagnosing potential issues with residential and small business HVAC systems in relation to system and code. Responsibilities also include the installation and removal of thermostats and any required set-up of thermostat. This position requires technical proficiency, customer satisfaction focus and strong leadership skills.
Conduct installation of residential energy efficiency upgrades.
Troubleshoot technical problems and issues regarding installation in accordance with client specifications.
Record and report to program staff customer interactions to adhere to program requirements.
Travel throughout a defined territory.
Act as local, on-site program and company representative to customers to encourage participation in the program and overcome barriers.
Identification and evaluation of energy efficiency measures.
Responsible for audit report preparation utilizing provided software.
Attend meetings as required.
Frequent outside customer contacts on routine matters.
Work is closely supervised. Follow specific, detailed instructions.
High school diploma or equivalent
Valid Driver’s License and good driving record
Must be willing to commit to working 5 day, 40 hour week
Must be willing to work overtime, as required, up to 10 hours per week.
Must be willing to commit to weekly On-Call duties on a rotating schedule
Excellent communication skills, customer service skills, professionalism and reliability.
Math and computer skills required.
Must have the ability to utilize a tablet and mobile devices for assessments and communication.
Must be able to prioritize, multi-task and work under strict deadlines.
Ability to utilize basic hand and power tools, as well as climb ladders for access.
Able to work independently without direct supervision.
Additional Job Description
Equal Opportunity Employer
As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, disability, protected veteran status, sexual orientation or any other protected status.
The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.
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