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Job Information

Thornton & Grooms Inc Plumber in Farmington Hills, Michigan

Why Join Thornton & Grooms?

You’ve probably seen our trucks, TV commercials or postcards before, but you might not have heard what it’s like to be a part of our team. At Thornton & Grooms we work hard to create and protect our company culture. We care about our team, our customers, and our community. We provide all team members with top-notch training and opportunities for professional growth. And we reward our hard-working team with healthy wages and incentives.

People often come to us looking for a job. They stay with us because they find a fulfilling career, a team that cares, and leaders who want to see them excel. Our commitment to serving people well is the foundation of our business model, as well as the driving force behind everything we do. Join a team that values transparency and integrity, and stands behind the work they do. We’re proud to have been named a Detroit Free Press “Top Workplace” from 2017-2019.

The Big Task

Trouble shooting, diagnosing, and repairing residential plumbing systems.

Desired Skills & Experience

  • 3+ years in a Customer Service Plumbing Technician role

  • Ability to trouble shoot, diagnose, and repair residential plumbing systems

  • Preventative maintenance experience on plumbing systems

  • Ability to understand give customer options after diagnosis

  • Service Titan Experience preferred

Must have:

  • Clear Motor vehicle report

  • Must have a clean criminal background and the ability to pass a drug test.

If you can accomplish the objectives and tasks above, then you’ve got what it takes.

What Benefits Can You Look Forward To?

  • Well-stocked truck and gas card

  • Annual tool allowance

  • Rotating on-call schedule

  • Company supplied iPad, uniforms and laundry service

  • Professional development

  • Paid community service days

  • Excellent medical, dental, vision, and life coverage

  • 1:1 match on retirement savings (up to 4%)

  • Quarterly Profit Sharing

Company Overview

Located in Farmington Hills, we provide heating, cooling, plumbing and drain services to households throughout metro Detroit. Our mission is “To create lifelong relationships and raving fans” by providing everyone we serve with friendly, knowledgeable, professional service.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Team Member must have full range of motion including the use of hands, feet and fingers to handle and feel objects and must be capable of bending, reaching, and crouching. Must be able to lift 20 pounds.

Must have command of senses, sight, hearing, touch. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business with customers, candidates, team members, and vendors.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical workweek is five (5) days per week, one day a week with an on call schucelde, on this day you will come in at 12pm and working on call that night. There is a rotational weekend schedule ranging working one Saturday every 4-6 weeks and in return getting a day off during the week.